Contact Us

Knowing the tenant’s voucher number will help expedite service. Please have it when conducting business by phone or in person and include it on all correspondence such as faxes, e-mail and letters. We look forward to serving you.

By Telephone
Tel: 312.935.2600
TTY# 312.461.0079

Fraud Hotline: 800.533.0441
Fraud Hotline Fax: 312.786.3663

By Mail
CHAC, Inc.
The Chicago Housing Choice Voucher Program
P.O. Box 1406
Chicago, Illinois 60690-1406

By Appointment
60 E. Van Buren Street
Chicago, Illinois 60605
Look for the CHAC entrance on Van Buren
Office hours are between the hours of 8:30 am and 5:00 p.m. Please call 312.935.2600 to schedule an appointment.

By Fax

Finance Department
Fax: 312.786.3661

Housing Opportunity Program (formerly the Mobility Program)
Fax: 312.786.3665

Inspection Department
Phone: 312.895.2409
Fax: 312.283.0650

Intake Department
Fax: 312.786.3664

Resource Center
Fax: 312.786.3665 (to fax listings)

Special Programs
Fax: 312.786.3665